Terms of Service

Welcome to LOUDSOULS. By visiting our website and/or purchasing from us, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our website.

Throughout the site, the terms “we”, “us”, and “our” refer to LOUDSOULS.

By accessing or using any part of this website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Online Store Terms

By using this site, you confirm that:

• You are at least the age of majority in your country or region, or you have permission from a parent or guardian.
• You will not use our products for any unlawful or unauthorized purpose.
• You will not transmit viruses, malware, or harmful code.

Any breach of these Terms may result in termination of service.

2. Products & Availability

We strive to display our products as accurately as possible, including colors, materials, and details.

Please note:

• Due to screen settings, lighting, and photography, colors may vary slightly from the actual product.
• Many of our pieces are handmade or assembled by hand, meaning slight variations may occur and are considered part of the uniqueness of each piece.
• Product availability may change without notice.

We reserve the right to discontinue products at any time.

3. Pricing & Payments

All prices are listed in EURO and may change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

Payments are processed securely through Shopify and its approved payment providers. We do not store payment card details.

4. Orders

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, pricing errors, or unusual purchasing behavior.

If your order is cancelled after payment, you will receive a full refund.

You are responsible for providing accurate shipping and billing information.

5. Shipping

Delivery times are estimates and may vary depending on your location and shipping carrier.

LOUDSOULS is not responsible for delays caused by:

• Courier services
• Customs processing
• Incorrect addresses provided by customers
• Events outside our control

Customers are responsible for any customs duties or import taxes.

6. Returns & Refunds

Please review our Return & Refund Policy for information regarding returns, exchanges, and refunds.

By making a purchase, you acknowledge and agree to that policy.

7. Intellectual Property

All content on this website — including images, branding, logos, product names, text, graphics, and designs — belongs to LOUDSOULS and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

LOUDSOULS shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Our liability is limited to the amount paid for the purchased product.

Jewelry should be worn with reasonable care. We are not responsible for damage caused by misuse, improper storage, water exposure, chemicals, or normal wear and tear.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

It is your responsibility to check this page periodically.